Privacy Policy
ORTHENA TRADE INC | orthenainc.com
ORTHENA TRADE INC ("we," "us," or "our") operates the website orthenainc.com. By accessing this site, you agree to this Privacy Policy.
1 Information Collection
We collect information that you voluntarily submit, including your name, email address, phone number, shipping and billing addresses, and order details. Our website also automatically collects data such as your IP address, browser type, device information, and cookie usage records. We do not proactively collect sensitive personal information.
2 Use of Information
Information is used solely for order processing, responding to customer inquiries, providing after-sales support, maintaining and optimizing the website, and sending product updates (you may unsubscribe from marketing emails at any time).
3 Information Sharing
We do not sell any personal information. We share information only to the extent necessary to fulfill orders—specifically with payment processors, logistics providers, and website hosting services—all of whom are bound by confidentiality obligations. We will only disclose information to third parties when legally required to do so.
4 Data Security and Retention
We employ industry-standard security measures to protect your data. Information is retained only for as long as is necessary for business purposes or as required by law, after which it is securely deleted or anonymized. Please note that no method of transmission over the internet is entirely secure.
5 Rights of California Residents (CCPA)
California residents have the right to request access to or the deletion of their personal information. You will not be discriminated against for exercising these rights. To submit a request, please email us at [email protected].
6 Protection of Children
This website is intended for adult users; we do not knowingly collect information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us so that we may delete it.
7 Policy Updates
We may revise this Privacy Policy at any time. Updates will be posted on the website, along with an updated effective date. Continued use of the website constitutes your acceptance of the revised terms.